Forum Discussion
JamesR
Sep 22, 2017Brass Contributor
We couldn't access {folder}. Please make sure this file or folder exists .. Reconfigure OneDrive
Does anyone know what causes this error or how to prevent this error message? Microsoft OneDrive We couldn't access {folder} Please make sure this file or folder still exists in this location a...
JamesR
Sep 28, 2017Brass Contributor
This problem just took a turn for the worse. We recently enabled GPO settings to set the default sync folder location to c:\users\userid\{tenant}\onedrive - {tenant}, but most of our users are still using the default location c:\users\userid\onedrive - {tenant}.
This means that if the sync client crashes while we're migrating files into their C: $env:onedrive folder, the reconfigure/close option will force the user to setup sync which means the sync client will use the new GPO enforced path. Which means the files we just copied into their original $env:onedrive location are effectively lost because the client crashes before it has synced the files up to web OneDrive.
Help! thx