Forum Discussion
Peter_Liljenroth
Sep 11, 2019Copper Contributor
User has no permissions on OneDrive for Business
One of the users cannot access her own OneDrive. We noticed it when the OneDrive client could not even sync a single file/folder. We then browsed to OneDrive and found that she only had the "Flow" me...
- Sep 11, 2019Great suggestion Forrest_H.
If that doesn't resolve it, it's probably a ticket at that point!
Best, Chris
Forrest_H
Sep 11, 2019Steel Contributor
You could take a look in the OneDrive/SharePoint admin section at the User Profile.
https://TENANT-admin.sharepoint.com/_layouts/15/TenantProfileAdmin/ManageUserProfileServiceApplication.aspx
Manage User Profiles
Then search for that user ID.
Use Drop Down next to user account , select Manage site collection owners
Make sure the User is in Both Primary Site Collection Administrator and the Site Collection Administrators sections.
- Peter_LiljenrothSep 12, 2019Copper ContributorForrest, thanks a lot for the suggestion. The user was in both sections, so there was nothing obvious to do there. But I added myself to it, browsed to the user's OneDrive and found that I saw the "New" and "Upload" menu items there. 🙂
Perhaps there something with Christophers second question above, that the user has been recreated and is somehow mapped to the wrong personal site, the one of the deleted account?
I will need to check the URL for the user. Either way, it's probably a ticket anyway to solve it.
Thanks a lot for your suggestions guys.
Peter - Sep 11, 2019Great suggestion Forrest_H.
If that doesn't resolve it, it's probably a ticket at that point!
Best, Chris