Forum Discussion
Peter_Liljenroth
Sep 11, 2019Copper Contributor
User has no permissions on OneDrive for Business
One of the users cannot access her own OneDrive. We noticed it when the OneDrive client could not even sync a single file/folder. We then browsed to OneDrive and found that she only had the "Flow" me...
- Sep 11, 2019Great suggestion Forrest_H.
If that doesn't resolve it, it's probably a ticket at that point!
Best, Chris
Sep 11, 2019
Hi Peter_Liljenroth
Is OneDrive for Business turned on within her user licence in the Microsoft 365 Admin Centre under Active Users > [Select User] Licences and Apps?
A few other questions?
1.) Has the user ever been able to access OFB as you are able to?
2.) Has the user ever been deleted and recreated?
Let me know how it goes!
Best, Chris
Is OneDrive for Business turned on within her user licence in the Microsoft 365 Admin Centre under Active Users > [Select User] Licences and Apps?
A few other questions?
1.) Has the user ever been able to access OFB as you are able to?
2.) Has the user ever been deleted and recreated?
Let me know how it goes!
Best, Chris
Peter_Liljenroth
Sep 11, 2019Copper Contributor
ChrisHoardMVP thanks for your suggestions.
Yes, user has checks in the boxes for "Office 365 Business Premium" as well as "Office 365 E2". And below "Apps" everything is checked but MDM.
Answers to your questions:
1) User was provisioned 4-5 years ago but never started to work with OFB so I don't know really. But synking other SharePoint sites and Teams sites works well.
2) Could have been so, but if so a long time ago (years). Do you know if that is that still in any log I can check?
Thanks!
Peter
Yes, user has checks in the boxes for "Office 365 Business Premium" as well as "Office 365 E2". And below "Apps" everything is checked but MDM.
Answers to your questions:
1) User was provisioned 4-5 years ago but never started to work with OFB so I don't know really. But synking other SharePoint sites and Teams sites works well.
2) Could have been so, but if so a long time ago (years). Do you know if that is that still in any log I can check?
Thanks!
Peter