Forum Discussion
peterbean
Sep 16, 2023Copper Contributor
[URGENT] Cannot access my files on OneDrive Personal account
I tried everything found on the Internet. I even used a brand new laptop but always got this error when trying to access my files. I have been retrying the whole day but no luck. Please help...
rainlag
Sep 16, 2023Copper Contributor
It's just a thought; Is there any possibility that the account is locked? Maybe you can try here to submit the AccountReinstatement form
https://support.microsoft.com/help/08e0c662-384e-40ab-876e-6ffa35a547a6
https://support.microsoft.com/help/08e0c662-384e-40ab-876e-6ffa35a547a6