Forum Discussion
Unable to Remove Deleted File from Shared With Me
We ran into a scenario where Person-A shared a OneDrive for Business document with Person-B. Person-A then deleted the document and emptied their recycle bin. Person-B could still see the document listed under "Shared with me" via their own OneDrive, however they cannot remove that document from "Shared with me." Selecting the document from within "Shared with me" and clicking on "Remove from shared list", results in an error stating "Sorry, we weren't able to remove this item from your view."
Has anyone else experienced this? It seems that we could eventually end up with many orphaned links in users' "Shared with me" lists.
2019 Update. I may have found a solution - I too could not remove "Shared with Me" files and could not find them in OneDrive....turns out they WERE NOT in OneDrive. They were in Office.com - I think this is because these files are so old, there was no OneDrive at the time or the person that shared the files was only using Office.com - just my guess. If you log into Office.com using the same credentials as OneDrive, there is also a "Shared with Me" tab - I found all my old files there....Just click on the file to open it up online, on the right there is a drop-down. Choose Delete...I did this with all files and now my problem is gone.
Hope this helps anyone who is reading this!!!
Smiddy
- Catherine Feldman
Microsoft
Hi Smiddy2370 ,
Could you please share an account name (email) that is affected so we can investigate? We would love to avoid you having to do workarounds like these and want to understand the problem.
Cheers,
Catherine
Catherine Feldman
Hello Catherine,I have same problem. I have in list "Share with me" file, and I cannot delete it.
this file was few years back in one email what I received on my outlook.com
email where was this file was is year back deleted.But this file is still showing in my Online Word app, Desktop Word app, Android Office app in list "Share with me"
and I haven't any option how delete it. Please can someone help me with remove this file from list "Share with me".
I created ticket where is screenshot from Onlne Word app and Desktop Word app, where is showed this file, what I want remove, but I havent any option how remove it because here not exist any button remove/delete.
https://answers.microsoft.com/cs-cz/msoffice/forum/msoffice_word-mso_other-mso_365hp/jak-smazat-soubor-se-sd%C3%ADlen%C3%BDch-nejde/a1c7c25c-958f-48f1-8674-636b0c14d64e?auth=1
Thank you for your help.
URL from not exist and not working file is:
https://outlook.live.com/mail/0/deeplink?AttachmentId=AQMkADAwATMwMAItYTNjNi1hYzA0LTAwAi0wMAoARgAAA59%2BbKJnX15DgaUho%2BnMCyEHAMCb3SpqzblJgWVTWa4aw3UAAACyq%2Fp5AAAAwJvdKmrNuUmBZVNZrhrDdQACZTnP5gAAAAESABAAMFdAF3usBEqmToe6zdi3BQ%3D%3D&ItemId=AQMkADAwATMwMAItYTNjNi1hYzA0LTAwAi0wMAoARgAAA59%2BbKJnX15DgaUho%2BnMCyEHAMCb3SpqzblJgWVTWa4aw3UAAACyq%2Fp5AAAAwJvdKmrNuUmBZVNZrhrDdQACZTnP5gAAAA%3D%3D&AttachmentName=dealer_smlouva.doc
Hi,
I'm hoping somebody can help with an issue I am having please.
I too have files under "shared with me", but the problem I'm facing is that I can no longer open the files that were originally shared with me due to the historic emails being deleted. I've contacted MS support several times but nobody is able to assist. I've even contacted the original file senders, but they no longer have access to the files due to the accounts being closed. Smiddy2370 I followed your steps, and found the files on Office.com (as per attached), but I can't access them to remove myself, so I haven't had any luck. They're also showing on my Excel/Word applications but no option to remove from their either!
If anyone has any solutions that would be very helpful. Why doesn't Microsoft should give users the option to easily remove files from "shared with me"??! I have been trying for months with no luck!
Thanks,
Umar
- Same problem here. Any solution yet?
