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Tapper69's avatar
Tapper69
Copper Contributor
Dec 12, 2023

Unable to open OneDrive Settings via gear icon in Mac menubar

After OneDrive Mac runs for some length of time, I am unable to open OneDrive Settings when I click on the gear icon (from the Mac menubar). If I Quit the app and reopen it then I am able to click on the gear icon to open Settings. This has been happening for several months now through different versions of OneDrive. Please advise on how to fix.
 
Here is a link to a video showing me clicking over the gear icon without it opening. 
 
OneDrive Mac v23.250.1203.0001 (Standalone) (Apple Silicon)
Mac Mini (M1, 2020), macOS 12.7

 

OneDrive for Business
Onedrive Mac
Settings
  • cromer640's avatar
    cromer640
    Copper Contributor
    Jun 06, 2024
    Hi

    I'm experiencing exactly the same thing. After my Mac goes to sleep mode, it is also not possible anymore to click the cog wheel in the OneDrive overlay.

    Cheers, Chris
    • Tapper69's avatar
      Tapper69
      Copper Contributor
      Jun 06, 2024
      I tried to fix it by resetting Onedrive, uninstalling, to no avail. Microsoft support is of no help beyond suggesting that. They don't seem to care.
      • cromer640's avatar
        cromer640
        Copper Contributor
        Jun 06, 2024

        Tapper69 The only "fix" for me is restarting the onedrive application. Sad that Microsoft doesn't seem to care. Have you filed a bug report?

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