Forum Discussion
Unable to open OneDrive Settings via gear icon in Mac menubar
After OneDrive Mac runs for some length of time, I am unable to open OneDrive Settings when I click on the gear icon (from the Mac menubar). If I Quit the app and reopen it then I am able to click on the gear icon to open Settings. This has been happening for several months now through different versions of OneDrive. Please advise on how to fix.
https://leeassoccre-my.sharepoint.com/:v:/g/personal/martukovich_lee-associates_com/EUe76lRs0L1EvowGRdiboSYBvpp9s4eCwuQFDgwckRIjVw?e=F3ByiT to a video showing me clicking over the gear icon without it opening.
OneDrive Mac v23.250.1203.0001 (Standalone) (Apple Silicon)
Mac Mini (M1, 2020), macOS 12.7
5 Replies
It appears Microsoft has fixed this issue given it hasn't occured in recent releases of OneDrive. It took them way too long to fix but I'm pleased now. I'm currently running Version 25.065.0406.0002 (Standalone) (Apple silicon) on my Mac Mini running Sonoma 14.7.5.
- Hi
I'm experiencing exactly the same thing. After my Mac goes to sleep mode, it is also not possible anymore to click the cog wheel in the OneDrive overlay.
Cheers, Chris- I tried to fix it by resetting Onedrive, uninstalling, to no avail. Microsoft support is of no help beyond suggesting that. They don't seem to care.
Summertime_Rolls The only "fix" for me is restarting the onedrive application. Sad that Microsoft doesn't seem to care. Have you filed a bug report?
