Forum Discussion

jcgonzalezmartin

MVP

Feb 24, 2017

Still wondering why I'm not receiving an e-mail when sharing a file from ODFB

Can anyone refresh my mind why this is still happening in some tenants :-)? cc Salvatore Biscari StephenRice

OneDrive for Business

Salvatore Biscari

Silver Contributor

Feb 24, 2017

Please give a look to this thread: https://techcommunity.microsoft.com/t5/SharePoint/External-user-email-notifications-when-sharing-a-site/m-p/31958/highlight/true#M2786

In the thread @Stephen Rice said: "These mails are not CC'd to the sharer (note: we are building this feature soon) which is why you did not receive a notification in your inbox."

I guess the feature is still rolling out...

jcgonzalezmartin

MVP

Feb 24, 2017

Mmm...what I'm also seeing is that the person I'm sharing the file/folder with is also not receiving the e-mail what it's totally unexpected

Salvatore Biscari
Silver Contributor
Feb 24, 2017
In the same thread @Stephen Rice said: "... if you are sharing the team site with a new external user (i.e. they have never been shared with from your tenant before), SPO will send an external sharing invitation."
Could it be that the the person you are sharing the file/folder with is not "new"?
- jcgonzalezmartin
  MVP
  Feb 24, 2017
  In my particular scenario, both users are organizational users and SPO is configured so sharing is only allowed between users in the organization...some additional information about customer scenario:
  (1) No First Release enabled
  (2) Users are licensed under a E2 Plan for NGO
  - Salvatore Biscari
    Silver Contributor
    Feb 24, 2017
    OK, the problem is clear.
    Let's see if Stephen Rice will chime in...