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Will # _________ H's avatar
Will # _________ H
Brass Contributor
Sep 25, 2019

sorry onedrive can't add your folder right now

Hi there,

my environment is:

  1. SharePoint 2019 On Premise
  2. The last version of OneDrive

My question is when a user access his/ her personal site and want to "Sync" document library from SharePoint to Local Disk, he/ she encounter a problem is "sorry OneDrive can't add your folder right now". I attempt to sort it out by following the documentation from MS (https://docs.microsoft.com/en-us/sharepoint/install/new-onedrive-sync-client). Unfortunately, the same issue comes up once again. does anyone have any idea on it for solving the issue.

 

thank u so much for everyone.

 

WILL

3 Replies

  • I have solved it out ... we cannot use the System Account to Sync documents from SharePoint On Premise Library
    • adem20's avatar
      adem20
      Copper Contributor
      Hi Will,

      I have the same issue with the same platform (SP On-premise 2019 + OneDrive latest version).
      But I don't understand your solution.
      what do you do to resolve it ?
      All users have been the message "sorry onedrive can't add your folder right now" when they have tried to synchronize Mysites.

      Regards,

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