Forum Discussion
sorry onedrive can't add your folder right now
Hi there,
my environment is:
- SharePoint 2019 On Premise
- The last version of OneDrive
My question is when a user access his/ her personal site and want to "Sync" document library from SharePoint to Local Disk, he/ she encounter a problem is "sorry OneDrive can't add your folder right now". I attempt to sort it out by following the documentation from MS (https://docs.microsoft.com/en-us/sharepoint/install/new-onedrive-sync-client). Unfortunately, the same issue comes up once again. does anyone have any idea on it for solving the issue.
thank u so much for everyone.
WILL
3 Replies
- I have solved it out ... we cannot use the System Account to Sync documents from SharePoint On Premise Library
- Hi Will,
I have the same issue with the same platform (SP On-premise 2019 + OneDrive latest version).
But I don't understand your solution.
what do you do to resolve it ?
All users have been the message "sorry onedrive can't add your folder right now" when they have tried to synchronize Mysites.
Regards,adem20 I found my solution is we could not use the System Administrator user account to do it.
