Forum Discussion
Danielle_Paquetteautho
Jun 24, 2023Copper Contributor
Signed in to OneDrive but it "failed to fetch"
Hi,
I've been having issues with my OneDrive since yesterday. When I try to connect to my OneDrive online, I can connect, but it "failed to fetch".
It doesn't sync on my phone and on my PC, in the OneDrive App, it says that it's not connected and its constantly "signing-in".
The OneDrive service shows as "online" on Microsoft's web page. I tried the steps described in the "Can't sign in to OneDrive" Microsoft page.
Any help would be appreciated!
- CadooMunhozCopper Contributor
Danielle_Paquetteautho Try this, work fo me:
1. Open Windows Security
2. In menu on left sife, click Firewall & network protection4. Click in the Restore firewalls to Default.
5. Test onedrive in BRave Browser. - patrickmoanCopper Contributor
Danielle_Paquetteautho I am also receiving a failed to fetch message inconsistently as I download short videos from onedrive. I've got a good wifi and internet is working. I've rebooted, but the issue persists.
- Daniel_BinnenCopper ContributorI have the same problem, but only in one specific network. If I connect to hotspot of my cell phone, the connection starts working.
Any help would be appreciated! - Mike WilliamsSteel ContributorFile a report with Microsoft
- Danielle_PaquetteauthoCopper ContributorSo this morning my OneDrive suddenly shown as "resetting" and all of the sudden, everything works again. Maybe they saw this issue? Or maybe it was a server that was stuck somehow? Anyway it works now!
- elbranaCopper ContributorI have the exact same problem here, any suggestion?
- Danielle_PaquetteauthoCopper ContributorNo. I'm still hoping someone from Microsoft sees this post and suggest something
- Davidmva7Copper ContributorI have this same problem here
- Danielle_PaquetteauthoCopper Contributor
Davidmva7 Any luck? Yesterday I synced all the files I had on my local OneDrive folder to my Google Drive just so I have a backup in case OneDrive completely fails.
- Davidmva7Copper ContributorNo, I tried to look for this situation in Microsoft support but nothing worked.