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Danielle_Paquetteautho's avatar
Danielle_Paquetteautho
Copper Contributor
Jun 24, 2023

Signed in to OneDrive but it "failed to fetch"

Hi,

I've been having issues with my OneDrive since yesterday. When I try to connect to my OneDrive online, I can connect, but it "failed to fetch". 

 

It doesn't sync on my phone and on my PC, in the OneDrive App, it says that it's not connected and its constantly "signing-in".

 

 

The OneDrive service shows as "online" on Microsoft's web page. I tried the steps described in the "Can't sign in to OneDrive" Microsoft page.

 

Any help would be appreciated!

  • CadooMunhoz's avatar
    CadooMunhoz
    Copper Contributor

    Danielle_Paquetteautho Try this, work fo me:

    1. Open Windows Security
    2. In menu on left sife, click Firewall & network protection

    4. Click in the Restore firewalls to Default.
    5. Test onedrive in BRave Browser.

  • patrickmoan's avatar
    patrickmoan
    Copper Contributor

    Danielle_Paquetteautho  I am also receiving a failed to fetch message inconsistently as I download short videos from onedrive. I've got a good wifi and internet is working.  I've rebooted, but the issue persists.

  • Daniel_Binnen's avatar
    Daniel_Binnen
    Copper Contributor
    I have the same problem, but only in one specific network. If I connect to hotspot of my cell phone, the connection starts working.

    Any help would be appreciated!
    • Danielle_Paquetteautho's avatar
      Danielle_Paquetteautho
      Copper Contributor
      So this morning my OneDrive suddenly shown as "resetting" and all of the sudden, everything works again. Maybe they saw this issue? Or maybe it was a server that was stuck somehow? Anyway it works now!
  • elbrana's avatar
    elbrana
    Copper Contributor
    I have the exact same problem here, any suggestion?
    • Danielle_Paquetteautho's avatar
      Danielle_Paquetteautho
      Copper Contributor

      Davidmva7 Any luck? Yesterday I synced all the files I had on my local OneDrive folder to my Google Drive just so I have a backup in case OneDrive completely fails.

      • Davidmva7's avatar
        Davidmva7
        Copper Contributor
        No, I tried to look for this situation in Microsoft support but nothing worked.

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