Forum Discussion
Sharing Link - Something Went Wrong
I've had a lot of trouble recently with the use of sharing links. I'll create a sharing link from within Office, send it out, then when someone clicks on it the link doesn't work. Yesterday this happened, so I created a new sharing link, then tested it myself. The other users were able to access the document and respond with comments, so this morning I updated the document, and when I look in OneDrive now, the document is no longer listed as Shared and the sharing link that worked yesterday no longer works.
Has anyone else observed this sort of behavior and have you found any solutions?
The error you get on attempted access is:
10 Replies
Hello Mr. Stephen. I am facing the same issue.
I have created an Excel file from One Drive on 4th February, 2025 and was collecting data since then. but suddenly from 7th February, 2025, the file cannot be accessed. It is showing the following message -
Please help to solve this issue.
- StephenRice
Microsoft
Hi Cameron,
That doesn't sound good at all! What type of link are you sharing with? Are you selecting the "anyone can access" link, or a "only people in <Org>" or "specific people"? If you can paste a screenshot of the sharing dialog, that will help as well. Thanks!
Stephen Rice
OneDrive Program Manager II
Yeah, its been pretty frustrating. On Friday I created the sharing link directly from the OneDrive interface hoping it would be more stable. It seemed to be working on Friday when I posted this message, but then I checked back again a moment ago and the sharing access says "Only You", indicating it is no longer shared.
This is sharing only inside my Organization, and it is a read only link, not editing access.
As I said, most recently this was done directly inside the OneDrive web interface. Prior to that it was with the Share menu from inside of MS Word, then clicking Get a sharing link, then selecting Create a view-only link.I just thought to go check the Audit Log search to see if something in the file history can show what happens in between and I think I am on to something, though I still don't understand.
My audit log shows that document being deleted from OneDrive, then re-uploaded right (1 second) after. This has happened a few times with the same document (that was just created on Thursday, so its otherwise a pretty clean and easy to interpret log.)I can see that behavior also mirrored looking at my OneDrive sync client.
So, I guess the real question is why is *something* (maybe OneDrive sync client) periodically removing and then re-uploading that document???
I attached a screenshot from my OneDrive sync client. I'm not sure if it is a cause or simply a symptom of the cause in this case.
