Forum Discussion
Jamie Cheung
Jun 20, 2018Copper Contributor
SharePoint has no Upload, New or Sync button
Hello, I am trying to get my colleague's SharePoint to sync with her computer however when she goes on SharePoint into her shared document libraries she doesn't have the New, Upload and Sync butto...
Deleted
Jun 20, 20182 questions:
1. Is this SharePoint Online?
2. If yes, is it classic mode? Screenshot is kind of cut off but looks like classic?
1. Is this SharePoint Online?
2. If yes, is it classic mode? Screenshot is kind of cut off but looks like classic?
Jamie Cheung
Jun 20, 2018Copper Contributor
Yes this is SharePoint online. I believe it is classic mode.
- DeletedJun 20, 2018Try Another browser? Seen it act up due to that before.
- Jamie CheungJun 20, 2018Copper Contributor
Just asked her to try. It does not work on other browsers.
- DeletedJun 20, 2018It's got to be client related or permission related. Hover over the onedrive cloud in systray and make sure it doesn't say OneDrive for Business. If so then it needs upgraded. Or if we could get some screenshots of the UI of the folder selction screen that could show us as well, but here is the link to get the latest client https://support.office.com/en-us/article/New-OneDrive-sync-client-release-notes-845dcf18-f921-435e-bf28-4e24b95e5fc0?ui=en-US&rs=en-US&ad=US