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RajeshSahita's avatar
RajeshSahita
Copper Contributor
Apr 27, 2022

Shared Libraries Sync using OneDrive Client - sync stops after password change

My user is Syncing Shared Libraries from Teams Channels -> When my user changes password - the Sharepoint , the sync stops and restarting it requires to Unlink the PC and Re-sync.

The steps to restart the sync are a workaround, the sync should not stop on password reset.  Request if the Microsoft One Drive for Business Product Group can check this and rectify in future versions of ODB client

Thanks

Sync
  • Adin_Calkic's avatar
    Adin_Calkic
    Steel Contributor
    May 01, 2022

    Hi RajeshSahita ,

     

    This is not normal behavior. Make sure your client is using Modern authentication and is running the latest version of OneDrive. Below is an example of the message your client should see after changing their password. After you click OK, you just need to enter your new password and it will continue where it left off. 

     

     

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