Forum Discussion

Genevieve Volkers's avatar
Genevieve Volkers
Copper Contributor
Sep 05, 2023

Share from OneDrive using "People in <Organisation>" not working

Hi all,

I tried to share a file from my OneDrive (business) with my colleague using "People in Organisation". He then tried to share that file with my manager. But error said "The recipient you entered doesn't have permission to access the item". Why? 
I thought once I used "People in Organisation", everyone in organisation has permission to access the item? (Delve would also suggests this file to anyone working on similar topic?)

files
OneDrive for Business
    • CCChris_Martin's avatar
      CCChris_Martin
      Brass Contributor
      Sep 05, 2023
      As mentioned above, if you gave the person read only access, they wouldn't be able to Share the file with somebody else.

      Have you tried sharing the file directly with your manager?
      If YOU can't share then the issue could be with your manager not being registered as 'Within your Organization".

      Might check and make sure the person currently attempting to share has it set to "People in this Organisation" and not "People with existing access" as well.

      Only other thing I could suggest (and it's unlikely to be this) but ensure you're sending it to the correct email. If your manager has multiple emails, make sure they're not trying to send it to one outside the Organisation.

      Could change to "People you Choose" setting in the interim until you get to the bottom of it, if your organisation has left the option enabled.

      Hopefully the above is of some assistance!