Forum Discussion
Search function on Onedrive for iOS not working
Strange that my reply disappears, I‘ll try again.
This is an issue with one of my 5 private family accounts. It doesn‘t matter if I use a browser or an app - search doesn‘t work.
I have opened a second ticket with MS because the first one got closed without a solution.
At least i got a confirmation this time:
Thank you for contacting the Microsoft OneDrive Support Team. I hope this email finds you well.
We would like to inform you that the “Search” issue is a known problem currently affecting some of our customers worldwide. Our engineering team is already working on the case and is diligently working towards a resolution. We deeply regret the inconvenience this has caused you and sincerely apologize. We greatly value your patronage and are committed to ensuring your satisfaction.
While we are making every effort to resolve the issue promptly, we currently do not have an estimated time of arrival (ETA) for the fix. We understand that not having a clear timeline can be frustrating, and we thank you for your patience and understanding as we navigate through this situation.
We will keep you updated on any significant progress or changes. In the meantime, if you have any further questions or need additional assistance, please do not hesitate to reach out to us.
I have a business premium partner account... no issue with browsers... just iOS... have cleared cache, logged out/in, deleted app, restarted, etc. It is an indexing issue or complete API failure it seems... like I said... consult with some of the Google Drive developers... I never had an issue on that platform.... it would cost my business tons of time and money to migrate back, but I'm seriously considering it. BTW, even for technicians and partners, the onedrive/sharepoint/teams confusion is ridiculous... onedrive was wedged into a 30-year-old sharepoint design that still hasn't changed - so sharing gets wrapped around the axle so fast with conflicts here and there with no intelligence to let you know where the issue lies... MS needs to re-vamp their whole MS365 file system from the ground-up.