Forum Discussion
Search function on Onedrive for iOS not working
Btw. I have the same problem if i access my privat Onedrive from any browser.
My Onedrive for Business does not have the issue.
Update: I have an Office 365 family subscription with 5 users, only one user has the issue.
I raised a new ticket with Microsoft and got following answer (translated from german):
Quote:
Thank you for contacting the Microsoft OneDrive Support Team. I hope this email finds you well.
We would like to inform you that the “Search” issue is a known problem currently affecting some of our customers worldwide. Our engineering team is already working on the case and is diligently working towards a resolution. We deeply regret the inconvenience this has caused you and sincerely apologize. We greatly value your patronage and are committed to ensuring your satisfaction.
While we are making every effort to resolve the issue promptly, we currently do not have an estimated time of arrival (ETA) for the fix. We understand that not having a clear timeline can be frustrating, and we thank you for your patience and understanding as we navigate through this situation.
We will keep you updated on any significant progress or changes. In the meantime, if you have any further questions or need additional assistance, please do not hesitate to reach out to us.