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Yaserhassan1137's avatar
Yaserhassan1137
Copper Contributor
Apr 11, 2023

Restore important and sensitive files for work

Welcome

Description: Welcome About two years ago, I subscribed to the OneDrive plan 2 service, and I store videos related to my work because all my work depends on the production of educational content, which is a large amount of videos, but unfortunately one of the employees deleted files and videos in a very large number, and we did not discover this event until a while ago One week, and unfortunately, the deleted content is not in the recycle bin because he deleted it, so I want to ask you if you are able to restore all the deleted content since the beginning of my subscription with you in OneDrive, because these files are sensitive and important for work ... Frankly, I do not know if there is a copy available In your company's servers or somewhere else where the data is saved But I will be very happy and grateful to you if these deleted files and videos are found and you help me with this support Thank you and thank you for your support

1 Reply

  • MikeWWW's avatar
    MikeWWW
    Iron Contributor
    Contact Microsoft in your country. These forums are not Microsoft-monitored.

    Do so as quickly as possible. Depending on the window of time when the files deleted and secondary recycle bin emptied, Microsoft only has two weeks to find files before they are gone forever.

    You should separately invest in backups. for a 3:2:1 strategy, OneDrive will not suffice

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