Forum Discussion

Panduka_Sumanasena1925

Copper Contributor

Jun 23, 2021

Recovering the missing files in OneDrive's Personal Vault's sub-folders

Except for 3 files, all the files in sub-folders in my OneDrive's Personal Vault have gone missing. Each folder says "This folder is empty". I didn't do anything to my Personal Vault and even...

files

Bachar565

Copper Contributor

Jun 27, 2021

I have the same problem. All my files are gone missing inside ad outside my personal vault. I can only see the folder structure.

Panduka_Sumanasena1925

Copper Contributor

Jun 27, 2021

Bachar565

I had a similar problem. All the folders remain, but they are empty; except one. Only 3 files remain there.

This is very unfair.

Firstly, One Drive should have blocked us from saving exceeded number of files in the Personal Vault.

Secondly, One Drive should have notified us before deleting our important files; that could have to remove them save them elsewhere.

I still hope One Drive would help us to recover our valuable files; which were deleted without notice.

rspusala
Copper Contributor
Aug 08, 2024
Panduka_Sumanasena1925

Hi , I also have same problem. I am not able to view my files under personal vault folders. all shows empty folders. let me know if any way recover my files back. My observation is first two levels have files and after that any folder shows empty.
- Panduka_Sumanasena1925
  Copper Contributor
  Aug 09, 2024
  rspusala
  Hi rpusala,
  As I never received any helpful information on recovering my deleted files, I have given up hope.
  
  Nowadays, I don't save any valuable files either in One Drive or in the "Personal Folder"; except those that automatically get synchronized.
  
  I keep all types of important files on my hard drive and external hard drives.
  
  Kind regards,
  
  Panduka