Forum Discussion
Shared links not downloading for others, just gives error text files
I have been going back and forth with support, they are less than helpful. I have sent videos, confirmed it's not my network, I'm not on a VPN. The support has been maddening, I can' get them to understand that this is happening to multiple people.
kevinrmoon Yeah, a bit frustrating!
Good news is that I have found a 'work-around'... the download error only seems to be coming up when my clients try to download multiple files from the OneDrive folder (they can download individual files, but that takes a long time when there are over 20 files), so...when I zipped the files before uploading them to OneDrive, my client was able to download the zipped file to easily drag and drop them to their computer from the downloaded zipped file.
I know it's an extra step, and not ideal, but is a workaround until this issue gets fixed... "if" it gets fixed by Microsoft.