Forum Discussion
New add shortcut feature snyc not on all clients
HansBrender yes i read it ( i follow your blog :), no both folders i test was created early this week in OneDrive and shared with me, in addtion i also create on and shared it back.
Our topic, we have here ( 10.000 clients ) have all the same problem and the same OS and office version, everybody can use the function, you see it in OneDrive Online, but it never will be synced. Except our so called insider clients with monthly channel ( around 20 clients) they work.
I search now since two weeks to understand the difference. In my opinion, there must be a dependency i did not fould yet
Juergen So what's the OneDrive Version the "normal" users use?
As is said, not depends on client version
i have two clients not working in my test szenario
- first one, Standard version production ring 20.169.0823.0008
- second i manually update to newest insider 20.201.1005.0006
both are not did as expected and as i have mentioned, semi anual channel for office, this is the only difference on our clients
Juergen I found the issue:
If you slecet a subfolder of a Shared Library and Click on "Add Shortcut to my files, the folder got a new icon, but no sync will started. (You see the icon and the library in MyFiles
Try this:
User A select a subfolder of a shared Library and Share this folder to User B
User B will find the sharing information in OneDrive "Share with Me/You"
User B select this Folder and Click on "Add Shortcut to my files, the folder got a new icon, and sync will started. (You see the icon and the library in MyFiles)
User B will have all Folders/Files inside of OneDrive synced (on all Devices and Smartphones)
I know, this is another szenario, but that works.HansBrender This is exact the szenario is described, which is not working.
I have 3 clients, same os, but different office version. on all our10.000 standard clients with semi anual channel, this is not working.
You can add the shortcut, you see it in OD online under myfiles, but is not synced, so you never see it on the explorer ( except mobiles, they work 🙂 )
So where is the hint? in fact, it not depends on any of the current OD sync versions