Forum Discussion
Effects of changing the Organization name
Renaming the OneDrive folder (actual path name) will not work as the client tries to "lock" the path. If the client is turned off, and then renamed - we will error out. You are able to change the friendly name of the entry that shows in file explorer, but note that this would not change the name that is accessible when navigating from command line.
The alternative here is renaming the tenant friendly name so the desired name can appear in all of the clients appropriately. However, we would not be able to smoothly transition for an already set up client. A client would need to a fresh setup, or be unlinked/relinked in order to handle the newly updated tenant name. Let me know if that helps!
Chris L.
How long did this end up taking? I modified the org name yesterday and still nothing 😞
azfititguy it took a ticket to Microsoft and some weeks for one client - an absolute nightmare.
For another, it happened after about 4 days or so - some got it quicker than that.
coolhive, Had the same thing happen to me after an org change a few weeks back where I did it on a Friday and it wasn't until the Monday early morning where the new org name change had taken effect and then OneDrive synced with the new org name.
Suspect it may be a transitional thing with Microsoft with the amount of time it takes, as I just did one a few days back, still awaiting for the changes to happen!
UncleJerem I'm about to change the Org Name in the Office 365 Admin Portal. Did you experience any issues with the OD synch clients after doing so? I'm afraid it will cause the OD to stop synching with their OD and SharPoint sites. I'm not very concerned about the new name not taking effect on old clients as long as they keep synching. (even with the old company name)
Should I consider anything else before making the change?
RodoMCP, you'll be fine when it comes to any existing OneDrive syncs as they will continue to sync.
It will only be for any new devices that the OneDrive sync is conducted on where you will see the new org name change take effect.
Also in order for any existing OneDrive sync to reflect the new org name, the OneDrive syncs will need to be stopped and unsynced as well as signed out of the OneDrive sync app as if starting fresh again.
