Forum Discussion
esholder
Jan 29, 2020Copper Contributor
Problem with OneDrive
When trying to open a PowerPoint on OneDrive (sharepoint.com), I receive the message: "Sorry we ran into a problem." I have never had this problem until today. How do I fix this?
Jan 29, 2020
Is it only when opening this particular file? If so try restore to the next latest version of the file
esholder
Jan 29, 2020Copper Contributor
adam deltingerIt happens with any PowerPoint file I try to open in SharePoint.com.
- Jan 29, 2020Both when opened on web and desktop client? ( if exists)
- esholderJan 29, 2020Copper Contributor
Iadam deltinger It happens when opened on the web. If I open it directly from my jump drive or other location, it works. It's only when I try opening it from the web on Sharepoint.com
- Jan 29, 2020Okay! Try login from another browser and see if the same happens. Also try from an inprivate session