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esholder's avatar
esholder
Copper Contributor
Jan 29, 2020

Problem with OneDrive

When trying to open a PowerPoint on OneDrive (sharepoint.com), I receive the message: "Sorry we ran into a problem." I have never had this problem until today. How do I fix this?
Error
onedrive
powerpoint
adam deltinger's avatar
adam deltinger
MVP
Jan 29, 2020
Is it only when opening this particular file? If so try restore to the next latest version of the file
  • esholder's avatar
    esholder
    Copper Contributor
    Jan 29, 2020

    adam deltingerIt happens with any PowerPoint file I try to open in SharePoint.com. 

    • adam deltinger's avatar
      adam deltinger
      MVP
      Jan 29, 2020
      Both when opened on web and desktop client? ( if exists)

      • esholder's avatar
        esholder
        Copper Contributor
        Jan 29, 2020

        Iadam deltinger It happens when opened on the web. If I open it directly from my jump drive or other location, it works. It's only when I try opening it from the web on Sharepoint.com

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