Forum Discussion
paularogers
Aug 16, 2023Copper Contributor
PNG with Transparent Background display black
I have read some old posts about this but can't find the solution or workaround. I use a windows laptop with windows 11 - up to date firmware and drivers. I am a crafter and save all the designs on ...
paularogers
Aug 26, 2023Copper Contributor
Sadly none of these worked. This issue has been around for years and can't understand why it hasn't been solved.
Thank you for your help i will have to keep looking for a solution or stop using onedrive and move to a different cloud service
Thank you for your help i will have to keep looking for a solution or stop using onedrive and move to a different cloud service
cjenk114
Mar 11, 2024Copper Contributor
paularogers If you're storing the images on OneDrive, that's the cause of your problem. Copy an image to your local storage and the background is suddenly empty. OneDrive is just so buggy. I've lost hundreds of files that were supposedly stored "safely" on OneDrive, but which have been corrupted despite MSFT denying any responsibility. I now store all my images in a database stored locally on a NAS with secure access.
- GumbymomApr 06, 2025Copper Contributor
THIS did it, thank you!!! Stupid Onedrive