PNG with Transparent Background display black

paularogers 

It sounds like you are experiencing an issue where PNG images with transparent backgrounds are displayed with a black background in various software applications, including design software and Windows Explorer. This can be frustrating, but there are a few potential solutions and workarounds you can try:

1. File Association and Default App: Check if the default app associated with opening PNG files is causing the issue. Sometimes, a mismatched or misconfigured default app can lead to such problems. To do this:

1. Right-click on a PNG file. b. Choose "Open with" and select a different image viewer application (e.g., Photos or Paint). c. Check if the black background issue persists with the new default app. If not, switch back to your preferred default app and see if the issue is resolved.

1. Graphics Driver Update: Ensure that your graphics drivers are up-to-date. An outdated graphics driver can sometimes cause display issues. Visit your laptop manufacturer's website or the graphics card manufacturer's website to download and install the latest driver updates.
2. Color Profile Settings: Incorrect color profile settings might cause display issues. Try adjusting your color profile settings to see if that resolves the problem:

1. Right-click on the Windows desktop and select "Display settings." b. Scroll down and click on "Advanced display settings." c. Under "Color profile," try selecting a different color profile and see if it affects the display of the images.

1. Clear Thumbnail Cache: Windows maintains a cache of thumbnails for faster display. Sometimes, this cache can become corrupted and cause display issues. Clearing the thumbnail cache might help:

1. Open Windows Explorer. b. Go to the "View" tab and check the box for "Hidden items." c. Navigate to: C:\Users\<YourUsername>\AppData\Local\Microsoft\Windows\Explorer. d. Delete all files with the prefix "thumbcache."

1. Third-Party Image Viewer: If the issue persists with the default image viewer, consider using a third-party image viewer as an alternative. Applications like IrfanView or FastStone Image Viewer often handle image display differently from the default Windows apps and might not exhibit the same issue.
2. Contact Software Support: If the issue continues to persist in specific design software (like Affinity Designer, Design Space, etc.), consider reaching out to their support teams. They might be aware of specific issues or have solutions that are tailored to their software.
3. Windows Updates: Ensure that your Windows operating system is up-to-date. Sometimes, issues are resolved with regular Windows updates.
4. Check File Integrity: Ensure that the PNG files themselves are not corrupted. Try opening the images on a different computer or using an online image viewer to verify that the issue is consistent.

If none of these solutions work, it might be worth seeking assistance from a tech-savvy friend or a professional who can directly diagnose and troubleshoot the issue on your laptop.

The text and the steps are the result of various AI's.

My answers are voluntary and without guarantee!

Hope this will help you.