Forum Discussion
OneDrive ZIP downloads is converting Office 365 files to TXT, but not PDF files.
My users are noticing that when they download multiple files from a OneDrive folder, it does its normal ZIP folder download, but then when the user opens the zip file, all the Office 365 files seem t...
That isn't normal. I would try from another computer / user etc. and see if you can reproduce it, and if available another folder in general with similar files. If you can keep reproducing I would submit a ticket.
Yes I have done that, I have tried a machine on the domain, off the domain, 1709 build/1803 build. I have changed networks, same result. The issue does not happen when I use a personal onedrive account.
I have opened a ticket with MS, and so far have not had much help :/ so I am reaching out there.