Forum Discussion
OneDrive ZIP downloads is converting Office 365 files to TXT, but not PDF files.
My users are noticing that when they download multiple files from a OneDrive folder, it does its normal ZIP folder download, but then when the user opens the zip file, all the Office 365 files seem t...
That isn't normal. I would try from another computer / user etc. and see if you can reproduce it, and if available another folder in general with similar files. If you can keep reproducing I would submit a ticket.
Yes I have done that, I have tried a machine on the domain, off the domain, 1709 build/1803 build. I have changed networks, same result. The issue does not happen when I use a personal onedrive account.
I have opened a ticket with MS, and so far have not had much help :/ so I am reaching out there.
- I just went ahead and tested on my end everything is working as intended. Curious do you guys or have you been messing around with any of the conditional access policies etc? Wondering if something on those files types might be causing / preventing downloads of certain file types.
Chris, can you check to see of your tenant FQDN is in trusted sites? I am trying to find someone who can duplicate that.
Or even trying to use chrome for the zip downloads and not IE.
- So you don't have the issue logging into your OneDrive for Business folder and downloading it? Or you mean you don't have it using a OneDrive personal account and sharing that out for download? They are 2 different service back ends so if it's the later that would explain it.
Onedrive Business (K12 District) Issue is there.
Onedrive Personal (mine) issue is not, and files download normally in zip.
