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OneDrive taking a long time to find and sync changes
Hi, Our company's OneDrive seem to take way too long to sync files back and forth to our Sharepoint Document Library. E.g. when creating a new file or folder it just sits at "Looking for changes"...
Created a support ticket with Microsoft today. We were unable to locate any errors, and support eventually confirmed that the sync times can vary a lot from customer to customer. This all comes down to connectivity issues within the OneDrive desktop client itself.
Unfortunately 30-60 seconds wait before uploading local changes to the cloud, isn't out of the ordinary for many customers, and there was nothing support could do about this situation.
"Is this just what I should expect from Microsoft"
Yes. OneDrive has lots of sync issues and support will always try to spin it like it's your fault. There are better solutions out there as far as actual syncing is concerned, but the advantage OneDrive has over all the others is the seamless integration with other Microsoft apps. This integration is possibly the source of the issues, because perhaps they're trying to do too much and introducing bugs. Microsoft has a long history of releasing horribly buggy software.
Yes. OneDrive has lots of sync issues and support will always try to spin it like it's your fault. There are better solutions out there as far as actual syncing is concerned, but the advantage OneDrive has over all the others is the seamless integration with other Microsoft apps. This integration is possibly the source of the issues, because perhaps they're trying to do too much and introducing bugs. Microsoft has a long history of releasing horribly buggy software.