Forum Discussion
OneDrive taking a long time to find and sync changes
- Feb 03, 2021
Created a support ticket with Microsoft today. We were unable to locate any errors, and support eventually confirmed that the sync times can vary a lot from customer to customer. This all comes down to connectivity issues within the OneDrive desktop client itself.
Unfortunately 30-60 seconds wait before uploading local changes to the cloud, isn't out of the ordinary for many customers, and there was nothing support could do about this situation.
I have now tried running the sync (OneDrive desktop client) again, without any third-party antivirus enabled. The results are still the same. E.g. if creating a new folder in OneDrive (using file explorer), OneDrive starts "Looking for changes" and takes about 40 seconds before uploading the folder.
What to do? 🤔
Created a support ticket with Microsoft today. We were unable to locate any errors, and support eventually confirmed that the sync times can vary a lot from customer to customer. This all comes down to connectivity issues within the OneDrive desktop client itself.
Unfortunately 30-60 seconds wait before uploading local changes to the cloud, isn't out of the ordinary for many customers, and there was nothing support could do about this situation.
- Jill_WilsonJan 17, 2024Copper Contributor
Tormod Solem Slupphaug Hi. I'm on a SurfaceBook 3. I have OneDrive loaded. When I open it, it usually looks for any document changes. I have made some recent changes and documents but One Drive is saying it has synced them, even though there is no green tick beside the doc - instead the two arrows are showing beside the new docs, but it doesn't seem to be uploading them.
- ellbelim_accproMay 02, 2024Copper Contributor
Jill_Wilson nothing resolve since 2 years ago. I have change to use Dropbox or Notion instead of onedrive