Forum Discussion
OneDrive stuck on "signing in"
Hi,
I'm trying to use Onedrive and Onenote, but it seems to be really terrible 50% of the time. Sometimes when I log on my pc, it says I have to log in, and in doing so, is stuck on a "signing in" loop, until it says some error code about me not having an internet connection.
Here's what I've tried:
1. Close and open Onedrive
2. Removing auth from the pc and adding it again
3. Reinstalling Onedrive
4. Change Wi-Fi
5. Do a /reset in Windows run AND cmd
6. Update drivers
7. Install the newest Onedrive from the website
8. Try the app-version found in Windows Store
What am I supposed to do? I don't want to restart my pc every time it doesn't work, that's a terrible fix.
54 Replies
- LeonPavesicSilver Contributor
Hi maglu,
here are some additional steps that might help:
Clear OneDrive cached credentials:
Navigate to Control Panel > User Accounts > Credential Manager > Windows Credentials.
Check for any "OneDrive" credentials and remove them.Unlink your account:
Right-click the OneDrive icon, go to Settings > Account, select "Unlink this PC," and then "Unlink this account". Afterward, sign in again to check if the issue persists.Reset OneDrive:
Press Win + R, type %localappdata%\\Microsoft\\OneDrive\\onedrive.exe /reset, and press Enter. This will restart OneDrive and clear the cache. Try signing in again.
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Kindest regards,
Leon Pavesic
(LinkedIn)