Forum Discussion
OneDrive stuck on "signing in"
Hi maglu,
here are some additional steps that might help:
Clear OneDrive cached credentials:
Navigate to Control Panel > User Accounts > Credential Manager > Windows Credentials.
Check for any "OneDrive" credentials and remove them.Unlink your account:
Right-click the OneDrive icon, go to Settings > Account, select "Unlink this PC," and then "Unlink this account". Afterward, sign in again to check if the issue persists.Reset OneDrive:
Press Win + R, type %localappdata%\\Microsoft\\OneDrive\\onedrive.exe /reset, and press Enter. This will restart OneDrive and clear the cache. Try signing in again.
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Kindest regards,
Leon Pavesic
(LinkedIn)
March 2026 and I have the same issue.
OneDrive app personal account has stopped working.
Stuck on signing in.
After unlinking PC and attempting to sign in again as part of troubleshooting it comes up with a message about not being connected to the internet.
0x800704cf.
But the sign in works on a business account on the same PC.