Forum Discussion
OneDrive stuck on "signing in"
For over a year now, my business OneDrive will randomly hang on 'Signing In' and like you, I've tried everything that might keep this from happening. I've never had this issue with my personal OneDrive (on the same system).
To regain access, from the task bar icon, open OneDrive settings, go to 'Account' and click 'Unlink this PC', then 'Quit OneDrive'. Reopen the OneDrive app and sign in. Follow the setup process and when it tells you the default folder already exists, click 'Use This Folder' and complete the remaining steps. It will then perform a full sync.
A while back, when I would go to sign in, I would get blocked by an initial dialog saying my account already existed, so instead of entering my actual email address, I would enter a fake email address, but with the same domain (bob2@ rather than bob@). That would get me past that dialog and to the Microsoft account screen where I could sign in using my actual email address. I haven't had to do that in a while, so maybe they got that part fixed at least.
Thanks for your reply. I was unable to find any of that info. This is insanity.kcCodeMonkey
Download the utility from here https://github.com/ydkhatri/OneDrive . She needs Pyton. With this utility, you can view OneDrive logs. I tried different options and decided to migrate from 2012 to 2016. Everything worked out. If there are any questions with migration, I can advise you
I am having this issue with my personal OneDrive (works) and university OneDrive (is hung up on "signing in"). In the past different combinations of closing OneDrive and unlinking / relinking have worked, occasionally I've had to reinstall which is not ideal because it I have to resync my sharepoint folders and remove old ones. Trying to follow these steps to avoid reinstalling - I unlinked my university account and closed OneDrive. When I reopen OneDrive its opening the personal account version (there's only one app listed in my apps, though when both are running I've got ta grey cloud and a blue cloud in the taskbar). I tried to add a new account in OneDrive (using my university login), pointed to the old university onedrive folder, and that works but in the next step its saying that before I can back up my folders in OneDrive (university version) I need to turn off backups for my personal account. That seems problematic... Is there a different way to link, or to tell it I'm going to run two OneDrive accounts at once in a way that will work? kcCodeMonkey your instructions seemed like the closest fit for my issue so hoping you have insight.
dro__53 I believe the issue may be related to the local folders that are being synced to each OneDrive account. Meaning, I don't think you can sync, for example, your Documents folder to your personal *and* university OneDrive accounts at the same time. I'm careful not to do that when I set things up, so I must have read that somewhere. During those times I need to re-establish my work OneDrive (because it's hung on signing-in) I always deselect Documents, Pictures, and Desktop during the setup process as those are already being backed up by my personal account. If I think of anything else, I'll chime back in.
kcCodeMonkey thanks, this is helpful, I think you're right it was about local docs and I just sync those with my personal. I closed the window asking to do that and I think all is set now.
