Forum Discussion

Diego2410's avatar
Diego2410
Copper Contributor
Jul 31, 2022

OneDrive stop synchronizing

When I try to upload a lot of files to oneDrive, about 5000, onedrive syncs and uploads an average of 200/1000 and stops syncing and gets stuck without uploading anything. The only way to resume the ...
OneDrive for Business
storage
Sync
MagnusGoksoyrOLDProfile's avatar
MagnusGoksoyrOLDProfile
Bronze Contributor
Aug 02, 2022

Diego2410  There can be many reasons why this happens, for example, the size of individual files. Have you seen https://support.microsoft.com/en-us/office/restrictions-and-limitations-in-onedrive-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa#individualfilesize and verified that your files are not subject to the restrictions listed here?

  • Diego2410's avatar
    Diego2410
    Copper Contributor
    Aug 02, 2022

    MagnusGoksoyrOLDProfile  I read your link, it's seen like it's an expected behavior. But for me occur with only 7K files and is stuck every 500 more or less, it takes so much time to up all the files. I fulfill all of the other requisites, thanks for your help.

     

    Expected behavior by ms:

    Check you're not syncing too many files

    If OneDrive sync seems to be stuck for a long time or the status shows "Processing 0KB of xMB" it could be because you have a lot of files in your OneDrive or a lot of new files to be uploaded. If you have more than 100,000 files, sync can take a long time.

Resources