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ebensal0t's avatar
ebensal0t
Copper Contributor
Jun 06, 2023

OneDrive show different name in recent files

Hello Guys,
We have this weird problem with one of our users. As shown in the image below, that is not the name of the user. every time he saves a file it always appears that way.

but there is no problem with the onedrive online. All files there are named in the actual user. 
and we already tried to repair uninstall/install the MS Office and check the AD properties.

hope you help on this Guys TIA!

 

Thanks,

Melvin.

files
OneDrive for Business
  • ArguelloSergio's avatar
    ArguelloSergio
    Copper Contributor
    Jun 07, 2023
    Have you checked the User Profile Service Application at https://[TenantName]-admin.sharepoint.com/_layouts/15/TenantProfileAdmin/ProfMngr.aspx?
    • ebensal0t's avatar
      ebensal0t
      Copper Contributor
      Jun 08, 2023
      Not yet, will going to check this one and let you know what happen.
      thanks,
    • ebensal0t's avatar
      ebensal0t
      Copper Contributor
      Jun 09, 2023
      Hello Arguello,
      As per checking, there's nothing wrong with the user profile on the Profile Manager.
      • Cypher02's avatar
        Cypher02
        Copper Contributor
        Aug 14, 2023

        ebensal0t 

         

        I am now experiencing the same issue here. the file suppose to open as Mark B as we are signed in as Mark B, but when I transfer some file to his Onedrive, the file does not open , its like it keeps trying to open from my Onedrive instead of opening from Mark B Onedrive.

         

         

         

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