Forum Discussion
Ivan54
Aug 08, 2019Bronze Contributor
OneDrive Retention broken for new Users with no fix in sight according to Microsoft?
Hi everyone, For the last 2 or 3 months I've noticed that we were unable to enable Retention Policies for OneDrives of newly created users and have created a Ticket with Office 365 Support (Ticke...
VasilMichev
Aug 08, 2019MVP
I seem to recall calling this out previously and was under the impression that it was fixed. TonyRedmond might recall better.
FWIW, I did a test in my tenant, and was able to add the ODFB URL for a user I've created a week or so ago.
- TonyRedmondAug 08, 2019MVP
VasilMichev I was able to edit a retention policy and add a recently-added OneDrive account to it. I haven't heard of recent issues.
- Ivan54Aug 08, 2019Bronze Contributor
Thanks TonyRedmond and VasilMichev ,
My feedback is from yesterday. I even received two calls with apologies, since they will not be able to fix the issue. Any ideas on how to proceed?
- VasilMichevAug 08, 2019MVP
If they acknowledge it as a bug, they should fix it. Talk to your TAM, get them to remind the engineering team that you are a paying customer 🙂