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exxyzza's avatar
exxyzza
Copper Contributor
Apr 18, 2025

OneDrive Processing long time

Hello, I’m having an issue with OneDrive.

It has been stuck on "Processing changes" for a very long time — it says it's processing 1,000,000 changes. I left my PC running for 24 hours to let it finish, but it’s still not done.

What’s confusing is that some folders show the sync icon (as if they are still syncing), even though all the files inside are already marked with green checkmarks (fully synced).

When I tried clicking "Pause syncing for 2 hours", the OneDrive app froze completely.

Here’s what I’ve tried so far:

  • I looked up solutions for OneDrive stuck on Processing changes, but nothing worked.
  • I tried resetting OneDrive — but when the app reopens, it just freezes again.

Interestingly, my other PC using the same OneDrive account is working perfectly fine — it doesn't show any "Processing changes" message at all.

I’ve also stopped editing or saving any new files to OneDrive just in case.

Could you please help me figure out what’s going wrong?

2 Replies

  • FrancisW's avatar
    FrancisW
    Copper Contributor

    Este parece ser um bug global. O mesmo comportamento está ocorrendo com o meu OneDrive, que está com mais de 200.000 itens em “Processando alterações”. A Microsoft precisa investigar e corrigir isso com urgência, pois os discos estão em uso constante, assim como a CPU e a rede.
    Isso não está acontecendo apenas no meu computador, mas também nos computadores de outros membros da minha família!

    ---
    This appears to be a global bug. The exact same behavior is happening with my OneDrive, which has over 200,000 items stuck on "Processing changes." Microsoft needs to investigate and fix this urgently, as the drives, CPU, and network are under constant use.
    It's not only happening on my computer but also on the computers of my family members!

  • If you tried resetting and it doesn't help, you can try unlinking the pc from onedrive and deleting files,

    Then uninstall onedrive and reinstall it and start the process again, This will help remove any cached data and redownload all your files "on demand" without any issues

     

    Best

    Ahmed Masoud

    Linkedin

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