Forum Discussion
Onedrive not showing files!
what you're describing sounds much more like a OneDrive synchronization and location issue than actual data loss. Your files are very likely still safe in the cloud, but we need to verify that before doing anything else.
Please do NOT do any of the following right now:
- Do not unlink or reset OneDrive again
- Do not delete or move any OneDrive folders
- Do not empty the Recycle Bin
- Do not format or reinstall Windows yet
These steps could make things harder to recover.
Here is what I need you to check first:
1. Check OneDrive online
Go to onedrive.live.comin your browser and sign in. Look specifically for:
- Your Pictures folder
- Your Documents folder
- The folder containing your documents
- Your screenshots
- Any other missing files
This is the most important step. It tells us whether your files are still safe in the cloud.
2. Check your old I: drive location
Open File Explorer and look for the old OneDrive folder on your I: drive. Do not move or delete anything. Right-click the folder, select Properties, and note the size.
3. Check for any old OneDrive folders on C:
Look in C:\Users\YourUsername\ for any OneDrive folders that might contain your missing files.
4. Check your current OneDrive settings
Right-click the OneDrive icon in your system tray, go to Settings → Account, and note:
- The current OneDrive folder path
- Which account is signed in
Why this matters:
The "430 KB on this PC" figure does not mean your cloud storage only has 430 KB. It likely means very little is currently downloaded locally, possibly because of Files On-Demand. And the change from 34 GB to 43 GB could reflect pending sync activity, recycled items, or files added during the move. These are clues, not proof of data loss.
What to do next:
Once you've checked these four things, please share what you found:
- Are your files visible on the OneDrive website?
- Does the old I: drive folder still exist, and what is its size?
- What is your current OneDrive folder path?
With that information, we can determine exactly where your files are and choose the safest next step.
The key principle here is: Locate → Verify → Preserve → Repair.
Don't worry yet. There's a very good chance your files are still there, and we'll find them together.
My answers are voluntary and without guarantee!
Hope this will help you.
Was the answer useful? Mark as best response and like it!
This will help all forum participants.