Forum Discussion
AlidaJacobs2
Jun 08, 2024Copper Contributor
OneDrive lost all my files
Two days ago OneDrive did not want to sync. And next to all my documents and apps appeared a red circle with a white x in it. Then I uninstalled OneDrive and installed it again. Now I can’t sign in t...
Mike Williams
Jun 09, 2024Iron Contributor
You said you signed in online. But it seems you're signing in on your (Windows?) desktop.
" it does not sign in" doesn't give us any information about what happened. Are there error messages?
Try signing in from onedrive.live.com from your desktop browser. Also try from another device such as smartphone or tablet.
" it does not sign in" doesn't give us any information about what happened. Are there error messages?
Try signing in from onedrive.live.com from your desktop browser. Also try from another device such as smartphone or tablet.
AlidaJacobs2
Jun 09, 2024Copper Contributor
I signed in using a different account and it worked. All my files synced and are back.
Thank you
Thank you
- Mike WilliamsJun 10, 2024Iron ContributorMake sure you have your files backed up somewhere beside OneDrive.