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thenelson6147's avatar
thenelson6147
Copper Contributor
Jan 10, 2026

Onedrive keeps crashing when I select advanced settings

Onedrive keeps crashing when I select advanced settings.

This is what I get when I select advanced settings:

Sometimes when I just select settings (the gear icon):

 

 

1 Reply

  • NikolinoDE's avatar
    NikolinoDE
    Platinum Contributor

    This is a known and fairly common OneDrive for Business issue on Windows, especially with certain builds of the Next Generation Sync Client. The crash when clicking Settings → Advanced settings usually points to a corrupt OneDrive configuration, bad cached settings, or a broken client update.

    Below is a practical step-by-step fix list, starting with the fastest solutions.

    Reset the OneDrive client (most common fix)

    This clears corrupted local settings that often cause the Advanced settings crash.

    Press Win + R

    Paste this and press Enter:

    %localappdata%\Microsoft\OneDrive\OneDrive.exe /reset

    If OneDrive does not restart automatically after ~1 minute:

    • Press Win + R
    • Run:
    • %localappdata%\Microsoft\OneDrive\OneDrive.exe

    Test by clicking the gear icon → Settings → Advanced

     

    Fully close OneDrive before trying again

    Sometimes OneDrive is stuck in a half-crashed state.

    1. Right-click the OneDrive cloud icon → Close OneDrive
    2. Open Task Manager
    3. End all OneDrive-related processes
    4. Restart OneDrive

     

    Delete corrupted OneDrive settings (safe)

    If reset didn’t help, remove cached config files.

    Close OneDrive completely

    Go to:

    %localappdata%\Microsoft\OneDrive\

    Delete (or rename):

    • settings
    • logs

    This does not delete synced files.

    Restart OneDrive and test settings again.

     

    Do steps 1 first
    They resolve ~90% of “Advanced Settings crashes OneDrive” cases.

     

    My answers are voluntary and without guarantee!

     

    Hope this will help you.

     

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