Forum Discussion
OneDrive Issues
Hi,
I have found some issues in external sharing feature used in OneDrive for Business. It would be really great if I can get some response on these issues by any of you experts. Thanks.
- When I share a document with an external for the first time (i.e. his external account never existed in my tenant), the external partner receives the notification but I was not kept in CC. So I never get the receipt of sharing
- Once the invitation is sent to the external by sharing a document and if invitation is not accepted by the external then there is no way to know to whom invitation is already sent or with whom document is shared. For e.g. I may think that my document is not shared but next day external will accept the invitation and document is actually shared with external.
- Sharing status shown in the web interface is confusing. For e.g. if i share the document for the first time with one person then the status shown as "shared" and when i share the same document then the status shown as "Person name and 1 more person".
-Prashant
10 Replies
- StephenRice
Microsoft
Hi Prashant,
At this time, we do not CC the sharer when SPO/ODB send the external sharing invitation mail. This will be changing shortly however so keep an eye out for the message center announcement.
We are also working on improving the experience inside of ODB & SPO to help users understand what resources are shared and what resources aren't.
Thanks!
Stephen RIce
OneDrive Program Manager
Thanks Stephan. I hope to see these improvements soon because users are really getting frustrated with this odd behavior when they do not know if sharing invitation is sent or not and if file is shared or not.
- StephenRice
prashantguptag & jcgonzalezmartin, we don't have a specific ETA we can share at this time, sorry!
- I expect new improvements can fix some issues I'm seeing when sharing files & folders from ODFB...the new sharing option is really simple, but It's not working as expected
- StephenRiceHi Juan,
Can you describe what you are seeing that is not working as expected? Thanks!
Stephen Rice
OneDrive Program Manager
- To get notifications about external sharing, give a look to https://support.office.com/en-us/article/Configure-notifications-for-external-sharing-for-OneDrive-for-Business-b640c693-f170-4227-b8c1-b0a7e0fa876b.
- To see a more detailed sharing status for a document, select it and open the info pane on the right.
