Forum Discussion
Erik365Online
Jun 30, 2022Steel Contributor
OneDrive for Business User ID Mismatch - Access Denied
Hello all,
after a required user re-creation process (removing accounts from AAD connect sync, removing licenses, delete accounts in AAD/M365 recycle bin, adding users back to AAD connect sync, re-assign licenses) I'm experience the issue that users cannot access their OneDrives with a Access Denied error.
Based on some research this is a known issue and a Microsoft Support ticket should be raised. I've been waiting for four days until now to get any feedback from Microsoft support so far.
- https://answers.microsoft.com/en-us/msoffice/forum/all/access-denied-onedrive-for-business/6b593e25-ac2c-4230-adfd-2151f78ecd8es
- https://docs.microsoft.com/de-de/sharepoint/troubleshoot/administration/access-denied-or-need-permission-error-sharepoint-online-or-onedrive-for-business
The question is: Did someone else also experience this and found another way to cope with it? Without Microsoft Support? E.g. Using SPO/PNP Shell or something to fix it. I did not yet find another way to resolve it.
Any ideas are welcome.
Thank you.
- The problem could be fixed by Microsoft Support.
- Erik365OnlineSteel ContributorThe problem could be fixed by Microsoft Support.