Forum Discussion
AllanWith
Mar 13, 2018Iron Contributor
OneDrive for Business shortcut disappears from file explorer and other instability
Are we the only ones seeing issues with the OneDrive client when sync'ing from OneDrive for Business? There have been problems ever since the client with support for "Files on demand" was released.
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Stig Sjöberg
Mar 14, 2018Copper Contributor
I have already seen 1 and 2 since I started using on demand last week.
AllanWith
Mar 14, 2018Iron Contributor
OK, so we're not the only ones... I did some experimenting yesterday and I think there is a bug where it overwrites or resets the registry so that the keys that are mentioned in the link below disappear when you choose to sync folders "shared with me"
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_onedrivefb-mso_other-mso_o365b/remove-the-onedrive-for-business-shortcut-from/79dd62eb-716d-495e-bd47-533f4c62dc17
I could be happening because when you sync folders "shared with me" it writes its own keys into the registry - but when you quit and reopen the OneDrive client, it will automatically add those keys back.
Unfortunately this doesn't necessarily happen when you reboot, you have to explicitly quit the client and the reopen it.
But sometimes that doesn't work either. Sometimes you do have to quit the client, reopen it and then reboot and sometimes you need to uninstall and reinstall the onedrive sync client. And we've even had at least one case where we ended up with a complete redeploy...
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_onedrivefb-mso_other-mso_o365b/remove-the-onedrive-for-business-shortcut-from/79dd62eb-716d-495e-bd47-533f4c62dc17
I could be happening because when you sync folders "shared with me" it writes its own keys into the registry - but when you quit and reopen the OneDrive client, it will automatically add those keys back.
Unfortunately this doesn't necessarily happen when you reboot, you have to explicitly quit the client and the reopen it.
But sometimes that doesn't work either. Sometimes you do have to quit the client, reopen it and then reboot and sometimes you need to uninstall and reinstall the onedrive sync client. And we've even had at least one case where we ended up with a complete redeploy...