Forum Discussion
OneDrive for Business falsly throws invalid filename error when saving word docs
One of our users is getting the error below when attempting to save over 50% of her documents in OneDrive for Business. What is odd is that the filenames don't have % in them but the error see...
Just out of interest, can you try setting up a different Windows profiles on the computer for her, and try syncing again and seeing if that works? If it works fine with the same account on other computers, I just wonder if it might be something in the profile? Long shot, but worth a try maybe?
PeterRisingthanks for the reply - valid option but I was hoping to try other fixes first. I forgot to mention I did run the MS Support and Recovery Assistant and it found a problem with some of her OneNote notebooks being saved in OneDrive for Business. The tool automatically moved them out and I ran the OneDrive reset after.
PeterRisingno, the SARA tool didn't fix it.