Forum Discussion
Megasware128
Nov 05, 2023Copper Contributor
OneDrive Client Sync Issues: Unable to Retrieve DefaultDocumentLibrary ID
Hello everyone, I've been facing issues with my personal OneDrive account for the past two months, where the OneDrive client gets stuck during the initial synchronization. After linking my accoun...
Deleted
Nov 06, 2023I would suggest you try the following:
1. Unlink Onedrive,
2. delete Onedrive from credential manager:
To delete OneDrive from the Credential Manager, you can follow these steps:
- Press the Windows key + R to open the Run dialog box.
- Type control keymgr.dll and click OK.
- In the Credential Manager window, click Windows Credentials.
- Locate the entry for OneDrive and click on it.
- Click Remove to delete the credential.
3. uninstall and reinstall onedrive
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If I have answered your question, please mark your post as Solved If you like my response, please give it a Like Appreciate your Kudos! Proud to contribute! 🙂 |
Megasware128
Nov 06, 2023Copper Contributor
Deleted which entry should be OneDrive? It seems to be in alphabetical order but as you can see there is no OneDrive at O:
Also, I must mention I've tried these steps before and my issue is consistent across Windows devices.
- DeletedNov 06, 2023
Apologies for the inconvenience, i have suggested all the necessary troubleshooting method you can apply, but since the issue still persist, you might need to raise a support ticket to support.microsoft.com/contactus.
Ensure that it is your personal account you are signed in with when raising the request.
If I have answered your question, please mark your post as Solved
If you like my response, please give it a Like
Appreciate your Kudos! Proud to contribute! 🙂