Forum Discussion

terklin's avatar
terklin
Copper Contributor
Oct 21, 2021

OneDrive 12.53.10 crashing on iOS 15.0.2

We have a bunch of ipads that we manage with Intune and it appears that the latest version of Onedrive (12.53.10) is not compatible with iOS 15.0.2. When trying to open OneDrive, it crashed out immediately. I have tried restarting the iPad and also reinstalling OneDrive but nothing is working. This is happening across our entire org. 

 

Is anyone else having this issue? 

onedrive
  • TonyOrr410's avatar
    TonyOrr410
    Copper Contributor
    Oct 21, 2021

    We are experiencing the same issue with our iPhones running various versions of IOS, but all are with the 12.53.10 version of OneDrive terklin 

    • terklin's avatar
      terklin
      Copper Contributor
      Oct 21, 2021

      TonyOrr410 Looks like this had already been reported on the Microsoft 365 Service Status page. They are hoping to have an update to push out to Apple AppStore for tonight. 

  • ljwmsft's avatar
    ljwmsft
    Copper Contributor
    Oct 07, 2022

    I was having a similar problem with iOS 16.0.2 and the latest version of OneDrive. In iOS settings>>OneDrive there is a switch to reset user data. After flipping that switch and logging in again, all was well. terklin 

Resources