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Michelle Porreca's avatar
Michelle Porreca
Iron Contributor
Mar 15, 2017
Solved

One Drive Setup PopUp

  We have a few users who have been upgraded to the new One Drive for Business in our tenant. Within the past week they have started receiving this pop up. When they sign in with their credentials t...
office 365
OneDrive for Business
  • Michelle Porreca's avatar
    Michelle Porreca
    Mar 16, 2017

    This is how Microsoft resolved this for us:

     

    · We were getting sign in pop up

    · We checked that we had personal one drive and NGSC both

    · We took back up of one drive folders

    · We ran these command:

    %localappdata%\Microsoft\OneDrive\onedrive.exe -reset

    %localappdata%\Microsoft\OneDrive\onedrive.exe

    %localappdata%\Microsoft\OneDrive\Update

    · And we right clicked on the blue cloud and we went to settings and clicked on unlink this PC

Michelle Porreca's avatar
Michelle Porreca
Iron Contributor
Mar 16, 2017

This is how Microsoft resolved this for us:

 

· We were getting sign in pop up

· We checked that we had personal one drive and NGSC both

· We took back up of one drive folders

· We ran these command:

%localappdata%\Microsoft\OneDrive\onedrive.exe -reset

%localappdata%\Microsoft\OneDrive\onedrive.exe

%localappdata%\Microsoft\OneDrive\Update

· And we right clicked on the blue cloud and we went to settings and clicked on unlink this PC

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