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ask1244's avatar
ask1244
Copper Contributor
Feb 20, 2025

One Drive not uploading file

Hi

When I try to upload a file of about 500MB-1GB or more, it never works, it keeps going for a long time, of the order of hour/s, and then typically right at the end of the upload, or near the end, get the error message shown.

Neither option (Replace or Keep both) works, and it takes the whole time again to process as well.

 

 

  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    This problem can happen due to several reasons. Here are some steps maybe you can follow to troubleshoot the issue:

     

    Ensure your OneDrive app is fully up-to-date.

     

    Clear OneDrive Cache, Sometimes, cached data can cause upload issues.

     

    Try Uploading via Web Browser, the desktop OneDrive client can have issues, so try uploading the file directly via the OneDrive website

     

    Check for File Path Length, If the file path (folder structure + file name) exceeds the OneDrive limit (around 400 characters), it might cause errors during upload.

     

    Upload in Smaller Parts, uploading a large file can be problematic, you can consider compressing the file into smaller parts.

     

    Some antivirus programs or firewalls might interfere with file uploads. Try temporarily disabling them and see if the issue persists.

     

    OneDrive Repair, this may help resolve any internal errors causing the upload issue.

     

    My answers are voluntary and without guarantee!

     

    Hope this will help you.

     

    Was the answer useful? Mark as best response and like it!

    This will help all forum participants.

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