Forum Discussion

1 Reply

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi nawaz1250,

    can you provide more information?

    When was the user created? What licence does it have?

    I can only write you standard steps for troubleshooting:

    1. Wait a little bit longer: Sometimes, it can take longer than 24 hours for all services and features to be fully provisioned for a new user. 

    2. Check the license: verify that the assigned license includes OneDrive.

    3. Clear browser cache and try accessing the admin center again.

    4. Remove the licence from the user and add it again.

    Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.

    Kindest regards

    Leon Pavesic

Resources