I have an Office 365 E3 account. Here's my situation:I understand the One Drive for Business client is now part of Windows 10. I have installed this after following instructions to delete my previous version of this app (scrubbing registry etc.)When I type "OneDrive" in Windows 10 now I see "One Drive Desktop App"When I doubleclick on this nothing happens. No cloud icon appears in the system tray. No icons in the system tray are hidden. I get no errors.I am running Windows 10 Pro for Workstations. I logon as a local user.I have my Office 2016 apps loaded (from Office 365).I need to sync one folder from my One Drive in my Office 365 account that holds all of my client files (I am a consultant). Right now I have to upload and download all the files individually fromNote that I only want to sync ONE folder because I have way more files on One Drive for Business than would fit on my hard drive. I understand this is possible with the WIndows 10 One Drive app. I understand I SHOULD see the cloud icon that which would then let me choose Settings and specify which folder I want to sync. Does anybody have any idea what is wrong? Any ideas on how to get the sync working? Any help much appreciated!

Hi Adam, I did uninstall the client completely, shut down, and then reinstall the most current windows 10 client. But when I click on the "OneDrive Desktop App" nothing happens. No cloud icon, no response whatever. . .

Hi Kathryn,I know this issue, I have the same one and struggle how I can fix it 😞Do you already have found a solution?I have also tried already to install the newest ODB Client Version 19.192.0926.0012 just with the same result?PLease let me know.Regards

Just to make sure, cause first time running this it might take some time and sometimes requires clicking it again! I’d suggest restarting your computer also and try again!If this doesn’t work please download and install the client here:https://go.microsoft.com/fwlink/?linkid=860984

Try launching onedrive.exe from C:\Users\<UserName>\AppData\Local\Microsoft\OneDrive

adam deltinger Still nothing, even if I "Run as Administrator". . .:-(

One Drive for Business Not Loading | Microsoft Community Hub

12 Replies

TeamsEnthusiast
Copper Contributor
Feb 22, 2021
Kathryn Birstein you could also try to reset OneDrive for Business by this run cmd:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_onedrivefb-mso_win10-mso_o365b/can-we-reset-onedrive-for-business/084cd6df-a92c-4abd-81f3-e25c7bea7dcf
TeamsEnthusiast
Copper Contributor
Feb 16, 2021
Kathryn Birstein Pls check the following link:
https://support.microsoft.com/en-us/office/onedrive-won-t-start-0c158fa6-0cd8-4373-98c8-9179e24f10f2
BowerPaul
Copper Contributor
Jan 30, 2020
Kathryn Birstein Did this ever get dorted, or did you go to Google Apps?

I'm in the same place now.. see the shortcut, nothing n loads... reinstall, it does that fine.. o365 user is active... soooooooooooo frustrating.
adam deltinger
MVP
Mar 15, 2019
Just to make sure, cause first time running this it might take some time and sometimes requires clicking it again! I’d suggest restarting your computer also and try again!
If this doesn’t work please download and install the client here:

https://go.microsoft.com/fwlink/?linkid=860984
- Kathryn Birstein
  Copper Contributor
  Mar 15, 2019
  Hi Adam,
  
  I did uninstall the client completely, shut down, and then reinstall the most current windows 10 client. But when I click on the "OneDrive Desktop App" nothing happens. No cloud icon, no response whatever. . .
  - BowerPaul
    Copper Contributor
    Jan 30, 2020
    Me too... watching this thread! I thought i might have a GPO or AV snapping it shut, but can't find anything. Cant roll out unless I can test it Pernille-Eskebo!

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One Drive for Business Not Loading

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