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Jack_B_ZA's avatar
Jack_B_ZA
Copper Contributor
Jul 27, 2021

One Drive Context Menu Share Button Missing!

Good Day All,

 

So I manage an enterprise account which has one drive for business. Recently I have noticed that users complain about the "Share" Context Menu Item is missing! I can confirm it is missing and uninstalling and re-installing One drive Either Downloaded / from the microsoft store does not resolve the issue.

 

The button in question is the following:

 

 

I have tried some "Fixes" from the Infamous google search engine such as a registry edit to the following key:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ FileSyncEx]
@="{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}"

 

And this one:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\*\shellex]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ FileSyncEx]
@="{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\7-Zip]
@="{23170F69-40C1-278A-1000-000100020000}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AccExt]
@="{2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ANotepad++64]
@="{B298D29A-A6ED-11DE-BA8C-A68E55D89593}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\BriefcaseMenu]
@="{85BBD920-42A0-1069-A2E4-08002B30309D}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\DropboxExt]
@="{ECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ESET Security Shell]
@="{B089FE88-FB52-11D3-BDF1-0050DA34150D}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ModernSharing]
@="{e2bf9676-5f8f-435c-97eb-11607a5bedf7}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With]
@="{09799AFB-AD67-11d1-ABCD-00C04FC30936}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu]
@="{A470F8CF-A1E8-4f65-8335-227475AA5C46}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Sharing]
@="{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Sophos.Encryption.ContextMenu]
@="{D6FB32CA-BE48-4DA9-B077-622BC4FE6E37}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WorkFolders]
@="{E61BF828-5E63-4287-BEF1-60B1A4FDE0E3}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{90AA3A4E-1CBA-4233-B8BB-535773D48449}]
@="Taskband Pin"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
@="Start Menu Pin"

[HKEY_CLASSES_ROOT\*\shellex\DragDropHandlers]

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers]

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\BriefcasePage]
@="{85BBD920-42A0-1069-A2E4-08002B30309D}"

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\CryptoSignMenu]
@="{7444C719-39BF-11D1-8CD9-00C04FC29D45}"

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\FCI Properties]
@="{748F920F-FB24-4D09-B360-BAF6F199AD6D}"

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\{1f2e5c40-9550-11ce-99d2-00aa006e086c}]

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\{3EA48300-8CF6-101B-84FB-666CCB9BCD32}]
@="OLE DocFile Property Page"

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\{883373C3-BF89-11D1-BE35-080036B11A03}]
@="Summary Properties Page"

 

Yet nothing seems to get it back! Can any Microsoft Personel or those of you here just helping please help me before I lose myself slowly...

  • MAS-PLK's avatar
    MAS-PLK
    Copper Contributor
    I have this same exact issue, however its isolated to Windows 11. Searching some other post I see several resolved the issue by disabling UAC restarting and/or enabling UAC & restarting then however this did not work for me as I already had it disabled when I upgraded from Win10 to Win11.
    • nassoo's avatar
      nassoo
      Copper Contributor

      I have the same problem in Windows 11. I tried every single solution I found in internet (except to delete the user and recreate it again) and nothing helped. It's just the buggy Microsoft software... At least I came to a workaround - I noticed that if I open the location of the OneDrive.lnk file and right-click on it some magic happens and the OneDrive context menu starts working. So I copied OneDrive.lnk to the root of my OneDrive folder, now when I right click it the functionality comes back.
      Microsoft, it's a shame - your own cloud service doesn't work correctly on your own OS!

      • MAS-PLK's avatar
        MAS-PLK
        Copper Contributor

        nassoo I'll likely get this escalated with Microsoft directly since we haven't heard anything back from the community forum with any of the official Microsoft personnel. Unfortunately, I have to speak with our managed service provider to do the escalation since I am not a global admin in our Microsoft Admin Center. I have a meeting with them today so I will raise the question. They have multiple clients... somebody must have reported the same symptoms. I'll keep you posted with what I learn later on today. 

  • MAS-PLK's avatar
    MAS-PLK
    Copper Contributor
    Jack,

    Have you given that resolution provided by Alexander a try?
  • Tonito_Dux's avatar
    Tonito_Dux
    Copper Contributor

    Hi,

    I would like to chip in on this one. I have tried couple of proposed solutions, like disabling UAC and adding the OneDrive shortcut - nothing worked.
    What did work is reinstalling OneDrive. First I disconnected the OneDrive account inside OneDrive Settings. Went to control panel, uninstall it, downloaded the newest version from microsoft, installed it, waited a bit to update itself, logon and voila - it was there. I am using Windows 11 22H2 and I had a lot of programs that made their way to the right-click menu, like vlc, pdf x-change editor. I think that the registry needed a refresh. Hope this helps.

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