Forum Discussion

stevenjeve's avatar
stevenjeve
Copper Contributor
Apr 24, 2020

One Drive and iOS Files app connection issue

Hi, I’m using the iOS Files app to connect to One Drive.  Recently I have experienced the following problem when trying to connect to One Drive. Files app displays the error message, Content Unavai...
files
OneDrive for Business
Boooomer's avatar
Boooomer
Copper Contributor
Jul 12, 2020

stevenjeve 

This has been happening randomly with my 2020 IPad Pro. I’ve not been able to duplicate the problem - but the last time it happened I was uploading two pdf files attached to an email in my gmail account.

The subdirectory contains over 50 pdf files. After I uploaded the two files, I got the error. In Files - but everything was ok in my One’Drive App

 

I figured out a work around. On another computer connected to my OneDrive account I created a new temporary folder and copied all the files from the affected directory to that temporary directory. When the Files App on my I Pad “saw” the temporary folder it opened Normally, Then I deleted the folder that wasn’t functioning and renamed the temp folder with the original name.

 

So far it’s working......

HenryAu's avatar
HenryAu
Copper Contributor
Jul 13, 2020
I tried your workaround on my iPad Pro running iPadOS 13.5.1 but unfortunately it still doesn't work

Resources